We use a third party, CBL Distribution to fulfil your book order. Orders placed by 12pm will usually be processed within 2 working days and dispatched according to the service you select.
In the case of pre-order, please check the publishing date. Pre-order secures your copy of the book, but its delivery will be dependant on the publishing (or re-stocking) date.
At higher peeks of demand, or public holidays please allow more time.
Stock that comes from the studio (currently the LP) - will be processed as quickly as possible, but during crazy busy times (like new book launches) we can't guarantee dispatch times.
We will offer a refund for items returned in tip-top condition. The refund will be limited to the full purchase price, but will not cover the postage.
We will deal with any issues you have on a case by case basis as best we can. We are a tiny operation and we go as fast as we can!
"Utter" & Press is an arts book publishing house, we aim to produce work connected to live performance.
These T&Cs will undoubtably evolve as we grow and change at such a pace these days.